Good Knowledge on Desktop/Laptop Troubleshooting
Good Knowledge on handling the AD, DNS, DHCP Servers.
Hyper-V / VMware - Deployment and management of hyper V VMs
Knowledge on Group Policy Management
Installing and configuring software, hardware and networks.
Monitoring and reporting the health of Servers, Firewalls, Routers and Switches.
Performing daily activities like backup and recovery, monitoring and controlling access permissions and privileges for multiple users.
Creating and managing the user and mail accounts.
Managing day-to-day operations of the host computers by monitoring system performance, configuration, maintenance and repair.
Repair and recovering of hardware or software failures.
Experience in technical documentation and client communications are preferred