Privacy Policy

Effective Date: 11-April-2024

SIERRA ODC Private Limited (“SIERRA ODC,” “we,” “our,” or “us”) is committed to protecting the privacy of individuals who visit our website and use our software products and services. This Privacy Policy outlines how we collect, use, disclose, and safeguard personal information.

Information We Collect

We may collect personal information directly from you or through automated means when you use our website or interact with our software products and services. The types of personal information we may collect include:

Contact information such as name, email address, phone number, and mailing address.

Contact information such as name, email address, phone number, and mailing address.

Account credentials such as usernames and passwords.

Payment information such as credit card details.

Information provided voluntarily such as feedback, surveys, or support requests.

Usage data including IP addresses, device information, browser type, and operating system.

How We Use Your Information

We may use the personal information we collect for the following purposes:

To provide and improve our software products and services.

To communicate with you regarding updates, news, and promotional offers.

To process transactions and payments.

To respond to inquiries, requests, and support needs.

To personalize your experience and customize content.

To comply with legal obligations and enforce our policies.

Disclosure of Information

We may disclose your personal information to third parties in the following circumstances:

With your consent or as necessary to fulfill the purposes outlined in this Privacy Policy.

To service providers and partners who assist us in operating our business and delivering our services.

To comply with legal obligations or respond to lawful requests from government authorities.

In connection with a merger, acquisition, or sale of assets, where your personal information may be transferred as part of the transaction.

Data Security

We implement appropriate technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have certain rights and choices regarding the personal information we collect and process. You may:

Access, update, or correct your personal information by contacting us directly.

Opt out of receiving marketing communications from us by following the instructions provided in the communication or contacting us.

Request the deletion of your personal information, subject to legal obligations and legitimate business purposes.

Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or through other appropriate channels.

Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or our data practices, please contact us at info@sierratec.com.

Effective Date: 11-April-2024