
<h2>Merry Christmas and Happy New Year | SIERRA &amp; eFACiLiTY®</h2>
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As this year 2020 has certainly been a year like no other, we’d like to express our heartfelt gratitude to our existing clients and our new clients for their association and continued trust during this pandemic. Your continued support during this difficult time helped us to take care of our employees without any pay cuts and layoffs.

Despite this year's unique challenges, we managed to find some success and we wanted to share our high points with you.

SIERRA was awarded Excellence in Environment Management at the prestigious ITC Sustainability Awards 2019 organized by CII.
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<span class="animated">eFACiLiTY<sup>®</sup> Building: One of the world's healthiest, greenest, and safest workplaces!</span>

WELL V2™ (WELL Building Standard) the premier global framework for occupant health &amp; well-being in buildings was successfully implemented and the rigorous performance verification was completed in October 2020. To evaluate and follow safety measures against the global COVID-19 pandemic with international standards we went ahead and implemented Arc Re-Entry successfully. SIERRA/eFACiLiTY<sup>®</sup> operations are now fully ISMS Certified by implementing ISO/IEC 27001:2013 Information Security Management System successfully.We are pursuing ISO 41001:2018 Facility Management (FM) certification, the first standard of its kind for facility management and we are aiming to be India's first software company in the IWMS/CAFM space to get certified. We are also currently pursuing Great Place to Work certification, the gold standard in identifying and recognizing great workplace cultures.

We now have a walking track, outdoor shuttle &amp; volleyball courts to enhance the health &amp; wellness of our employees in the workplace. We have planted more fruit trees and organic vegetables in our garden to feed our kitchen needs. Additional bi-facial rooftop solar panels have also been installed to increase green energy.

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Our sincere gratitude to our long term customers JT International (JTI), Hero MotoCorp, and DHL for their continued partnership with us.

We are pleased to have started working with the below renowned organizations this year!
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 	<li>Axis Bank Limited, India</li>
 	<li>Anti-Doping Lab Qatar (ADLQ), through Q-Tec Facilities Management W.L.L.</li>
 	<li>IndoSpace, India</li>
 	<li>ZF Wind Power, India</li>
 	<li>Panchshil Realty, India</li>
 	<li>VWR - Part of Avantor, USA</li>
 	<li>ServiceDott Pte Limited, Singapore</li>
 	<li>Havelock City, Sri Lanka, through IQ Systems (Pvt) Ltd</li>
 	<li>Yes Bank, India, through Quess Corp</li>
 	<li>Hindustan Unilever Limited, India, through Craftsman Automation</li>
 	<li>British Biologicals, India, through Craftsman Automation</li>
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<span class="animated">eFACiLiTY<sup>®</sup> now has 35+ modules reaffirming the status as the most comprehensive CAFM/IWMS solution in the world</span>

New Modules
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 	<li>Occupant Health and Well-being</li>
 	<li>Waste Management System</li>
 	<li>Travel Expense Reimbursement System</li>
 	<li>Capital Project Management System</li>
 	<li>Risks and Work Permits Management System</li>
 	<li>Pest Control System</li>
 	<li>Incident Management System</li>
 	<li>Human Resource Management System</li>
 	<li>Greenhouse Gas Carbon Accounting Software <span class="animated">(Upcoming)</span></li>
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We wish you all the best as we enter a brand new year, and hope that 2021 will bring an end to the pandemic and restore normalcy to our lives.
<p><em>Thank you for your patronage!</em></p>

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