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<div class="px-4 w-3/5"><img class="size-full wp-image-6472 alignright" src="http://192.168.0.37:8080/sierratec-cms/wp-content/uploads/2014/04/CoreLogic-India.jpg" alt="CoreLogic India" width="250" height="151" /></div>
<div class="px-4 w-4/5">CoreLogic India, a part of the Fortune 500 honored First American Company, is a leading provider of offshore transaction and technology services to the Real Estate and Mortgage Industry. Having more than 6,000 <span id="103218b3-cb3b-43ab-b7b1-5662d50f90d7" class="GINGER_SOFATWARE_mark"><span id="aca00402-4e6c-4c32-bffb-396af2d8b50c" class="GINGER_SOFATWARE_mark">professionals with</span></span> offices in Bangalore, Mangalore and Hyderabad, FIC <span id="9a897e5b-cdf5-4865-97e2-e450af22710c" class="GINGER_SOFATWARE_mark"><span id="e22516ec-12ca-4cf5-b57b-9f80455c7063" class="GINGER_SOFATWARE_mark">provides</span></span> specialized offshore services in Software Development, Research &amp; Analytics, BPO, KPO, Contact Centre and Technology Support for the mortgage industry, and CoreLogic Bangalore also helps to deliver business information to many of the leading financial institutions in America.</div>
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<strong>The Requirement</strong>
Being a part of First American Corporation that has been honored as a Fortune 500, Forbes Global 2000, Forbes Platinum 400 and Fortune Most Admired Companies consecutively, FIC intended to have a tool that helps employees <span id="00ff9cdf-b048-4812-959b-7686bd8d03f7" class="GINGER_SOFATWARE_mark"><span id="6bac9f49-dfc5-4d37-80ac-3ca92ce63526" class="GINGER_SOFATWARE_mark">to manage</span></span> the high volume of visitors throughout the year and to provide a highly secured workplace. In addition, a sound approach to the calls and queries flowing in its operations in India was also a dire necessity.

<strong>SIERRA's Solution</strong>
<span id="0e97b431-72d3-4076-8c18-12e4d320ddd8" class="GINGER_SOFATWARE_mark"><span id="9da990a4-bee8-482f-bc61-dccdd2476c91" class="GINGER_SOFATWARE_mark">eFACiLiTY</span></span> – Helpdesk and Knowledgebase provides an efficient internal support and service platform that effectively addresses and resolves the issues of employees <span id="38473920-cb01-4650-80ec-e5c5b24c63a7" class="GINGER_SOFATWARE_mark"><span id="a0aecf29-7530-464a-b633-7f3ed5f0b42e" class="GINGER_SOFATWARE_mark">by</span></span> furnishing vital information on standard / approved solutions and past solutions history for faster resolution of calls from the centralized Knowledgebase.<span id="bb8c5577-5398-438b-a1a3-63a79d2e0ad0" class="GINGER_SOFATWARE_mark"><span id="94ae297b-6ee9-4665-82cd-ff631291fde6" class="GINGER_SOFATWARE_mark">eFACiLiTY</span></span> – Visitor Management System renders a very powerful security platform that screens / registers / <span id="607fa2fe-9e44-436b-b1c7-3882ac531693" class="GINGER_SOFATWARE_mark"><span id="25acd5dd-1728-4a19-b8ad-94bd6521dc93" class="GINGER_SOFATWARE_mark">monitors</span></span> visitors inside the <span id="b8838057-13fe-4f22-bd70-7e52249774d4" class="GINGER_SOFATWARE_mark"><span id="4f9190ed-6c16-4406-ac61-2083b2b6b03b" class="GINGER_SOFATWARE_mark">premises ensuring</span></span> a secured and propitious environment in their organization.

<strong>Key Benefits</strong>
CoreLogic India found <span id="7d7556c4-cc3f-4339-bc2c-78c313409cbe" class="GINGER_SOFATWARE_mark"><span id="ce275f7b-5968-4e70-90cb-c44040ad09b6" class="GINGER_SOFATWARE_mark">SIERRA's eFACiLiTY</span></span> – Enterprise Facilities Management System to be innate and comfy. This cogitation made <span id="874ebdc1-dd20-4bcb-ac1c-f4cf935b12ad" class="GINGER_SOFATWARE_mark"><span id="1184785a-25e0-414e-9166-78bfa6170160" class="GINGER_SOFATWARE_mark">eFACiLiTY</span></span> modules – Helpdesk and Knowledgebase System and Visitor Management System operable at FIC operations – Bangalore, Mangalore and Hyderabad.